Basic · Essential · Complete

You focus on running your business. We'll take care of IT.

Our IT Care Plans are for organizations that want their technology to just work. Pick the level of care that fits, and we take ownership of the rest.

Three levels of care

Basic Care

For smaller businesses that want their technology maintained and need less day-to-day support.

  • 24/7 monitoring by a live NOC team, not just software
  • Endpoint security monitored by a SOC team
  • Patch management
  • Server data backup
  • Support on demand, when you need it

Essential Care

For businesses that want everyday support included and stronger security.

  • Everything in Basic Care
  • More offsite backup
  • Support included during business hours, 8 to 5, Monday to Friday
  • Email security
  • DNS and web filtering
  • Admin access controls (privileged access management)
  • More security services as threats change

Complete Care

Our premium plan, for organizations that want f8 Tech to be their IT department, end to end.

  • Everything in Essential Care
  • Our largest offsite backup
  • Support included 24/7
  • Advanced endpoint protection
  • Advanced email protection
  • Advanced DNS and web protection
  • Microsoft 365 backup
  • Small projects each month, included

Need something in between? Many clients pair a plan with a few services, such as cybersecurity or backup and recovery.

On every plan

The way we work does not change with the size of the plan.

  • Watched around the clock. A network operations center (NOC) team, real people, watches your systems 24/7, and a security operations center (SOC) team monitors your endpoint security. Patch management and server backup are included too.
  • A real person answers. Call either number and our service desk picks up.
  • We own the problem. Someone stays on it until it is fixed, and we tell you what happened.
  • Honest advice. We never knowingly sell you more technology than you need.
  • The right equipment at the right price. Bought through us or your own accounts, with a real manufacturer warranty.
  • Trust is earned. We work to earn your business every day, not lock you in.

Why we don't post prices

Two businesses with the same headcount can need very different things. A clinic with patient data, a dealership with three buildings and a title company moving wires every day each deserve a plan built for them.

So we start with an assessment. You will know what it costs in the first meeting, with no pressure, special deals or pricing games.

Questions about the plans

How much does a plan cost?

It depends on your people, your systems and the rules you work under, so we do not publish prices. Every quote starts with an assessment, and we tell you plainly what it costs in the first meeting.

Which plan is right for us?

We will recommend one after the assessment. Sometimes the right answer is a smaller plan plus a few services, not the biggest plan.

How long is the agreement?

Our managed services agreements let you leave with 30 days' written notice, even mid-term. We want you to stay because of the value we deliver.

What happens after hours?

Our office is open 8 a.m. to 5 p.m. Central, and our clients have on-call support after hours.

Find the right plan

An assessment is a conversation, not a sales pitch. We learn how your business runs, you learn how we work and what it costs, and we both decide if f8 Tech is the right fit.

Book a free IT assessment

Or call 254.220.4868 or 877.867.9057