Gatesville, Texas · since 2011

We keep IT simple.

We help our clients succeed by providing dependable technology, exceptional service, and trusted guidance. We take ownership of their technology so they can focus on running and growing their organizations.

We do more than fix problems. We protect our clients, anticipate their needs, and make technology easier to understand and use.

Named after the key that saves the day

On older versions of Windows, pressing F8 as the computer started opened Safe Mode and the recovery options. It was the key IT pros reached for when something went wrong and a computer needed rescuing.

Brent Wolff started f8 Tech in 2011 after years as an IT manager. The idea was simple: give businesses an IT partner that tells them the truth, owns the problem and stands behind its word.

Today we are a team of about 20 people in Gatesville, taking care of businesses all over Texas and a few beyond it.

Chief, a Texas longhorn mount, on the hand-painted mountain mural in the f8 Tech lobby

A handshake still means something here

Chief, the longhorn in our lobby, was my dad's. Dad did a lot of business on a handshake, and he taught me that when you tell someone you're going to do something, you stand behind your word.

That's why we work to earn your business every day. I don't want you to do business with us because a contract says you have to. I want you to do business with us because you want to.

Brent Wolff, Founder & CEO

Where we're headed

To be the technology partner our clients trust completely and the company our people are proud to build together.

We are building an organization known for doing things the right way, taking exceptional care of our clients, developing great people, and continually raising the standard for what an IT partner should be.

Our goal is not simply to grow. It is to grow without losing the character, accountability, and level of service that made f8 successful in the first place.

Our values spell SPARC

Service Always delivering more than expected to clients and each other.

We look for opportunities to help, not reasons something is outside our responsibility. We go above and beyond because exceptional service is part of who we are.

Proactive Mindset Solving problems before they become fires.

We look ahead, identify risks, communicate early, and take action. We don't wait for something to break when we have the opportunity to prevent it.

Accountability Owning our work from start to finish.

We take responsibility for the outcome, not just our part of the task. When we make a mistake, we own it, disclose it, fix it, and learn from it.

We never sweep problems under the rug. We do what is right for the client even when the conversation is difficult and even when no one else would ever know.

Respect & Teamwork Supporting each other, with no silos and no "that's not my job."

We respect our clients, our teammates, and each other's time. We communicate clearly, help when help is needed, and work together toward the best outcome.

We win as a team.

Continuous Improvement Documenting, sharing, and always finding a better way.

We learn from our successes and our mistakes. We improve processes, share knowledge, document what we learn, and leave things better than we found them.

Good enough today does not mean good enough forever.

When no one is watching

The f8 Way

The f8 way is what these values look like when no one is watching.

It means going above and beyond.
It means doing things right even when no one may ever see the work.
It means doing the hard thing instead of the easy thing.
It means communicating early instead of hoping a problem goes away.
It means taking ownership instead of pointing fingers.
It means admitting when we make a mistake and doing everything we reasonably can to make it right.
It means finishing the job, closing the loop, documenting what we learned, and leaving things better than we found them.

We paint behind the toilet.

Not because someone will inspect it, but because we know it is there. That is accountability. That is integrity. That is the f8 way.