Careers at f8 Tech

Work with us

We've been keeping IT simple for Texas businesses since 2011. We're growing, and we're looking for people who care about doing the job right.

Open positions

Full-time Clifton, Texas (on site at a client)

Service Desk Technician

You'll be an f8 Tech employee working on site at one of our clients in Clifton. You're their go-to person for day-to-day IT, backed by the whole f8 team in Gatesville.

Schedule: Monday to Friday, 8 a.m. to 5 p.m., plus a share of the after-hours on-call rotation.

Training and travel: Your first couple of weeks are training at our Gatesville office. After that, you will come to Gatesville as needed.

What you'll do

  • Help staff with computers, printers, phones, email and accounts, in person and over the phone.
  • Set up and replace computers and equipment, and keep the client's IT documentation up to date.
  • Work tickets in our service desk system and keep people informed until each one is closed.
  • Spot problems early and bring in f8 engineers when an issue needs more hands.

Who we're looking for

  • Experience supporting Windows PCs and Microsoft 365, or the training and drive to learn fast.
  • Patience and plain-English communication with people who are not technical.
  • Ownership: you finish what you start and close the loop.
  • Willingness to take your turn on the after-hours on-call rotation.
  • A valid driver's license and reliable transportation.
  • Passing a background check.
Apply by email

Benefits

Full-time f8 Tech employees get:

  • Paid time off
  • Paid sick leave
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan with company match
  • Short-term disability
  • Long-term disability
  • Profit-sharing bonus plan
  • Employee rewards program

Life at f8

f8 Tech is a managed IT and security company. Hospitals, car dealerships, title companies, credit unions and other businesses across Texas count on us to keep their technology running and their data safe. We are big enough to give you real variety and room to grow, and small enough that everyone knows your name.

Founded in Gatesville, Texas
2011
People, and growing
20
Clients across the state, plus a few beyond
Texas
  • Brent Wolff, Founder & CEO
  • Nick Lamb, Service Delivery Manager
  • Katie Hughes, Technical Account Manager
  • Jason Dumas, Professional Services Manager
  • Paul Smith, Senior Systems Engineer
  • Jonathan Schoenewolf, Senior Deployment Specialist
  • Nikita Rodriguez, Client Coordinator
  • David Kiphen, Service Desk Technician

Meet the whole team (and Chief, our longest-serving member).

How we work: SPARC

  • Service. Always delivering more than expected to clients and each other.
  • Proactive Mindset. Solving problems before they become fires.
  • Accountability. Owning our work from start to finish.
  • Respect & Teamwork. Supporting each other, with no silos and no "that's not my job."
  • Continuous Improvement. Documenting, sharing, and always finding a better way.

We do things right even when no one may ever see the work. We paint behind the toilet.

Read more about our values and the f8 Way.

What happens after you apply

  1. Apply with your résumé. We read every application.
  2. If it looks like a fit, we will call you for a short conversation.
  3. Next is an interview with our team, in person or by video.
  4. We check references and make an offer.

F8 Tech, LLC is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.